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Distance Sales Agreement

Distance Sales Agreement

salesflowerturkey.com is committed to transparent and fair online sales practices. The following Distance Sales Agreement applies to purchases made through our website.

1. Scope

This agreement applies to all orders placed remotely via the salesflowerturkey.com website, including purchases made by phone, email, or online form.

2. Order Confirmation

  • After placing an order, the customer will receive an order confirmation via email.
  • The contract is formed once the order confirmation is sent.

3. Right of Withdrawal

  • Customers have the right to withdraw from the contract within 14 days without giving any reason.
  • The withdrawal period starts from the day the customer receives the product.
  • To exercise this right, customers must notify salesflowerturkey.com in writing via email or mail.

4. Return of Goods

  • Products must be returned in their original packaging, unused, and in perfect condition.
  • Shipping costs for returns may be borne by the customer, unless otherwise specified.

5. Refunds

  • Refunds will be processed within 7 business days after the returned product is received and inspected.
  • Refunds will be made to the original payment method.

6. Contact Information

  • Email: info@salesflowerturkey.com
  • Phone: +90 (850) 302 47 34

This agreement may be updated from time to time. Continued use of our website constitutes acceptance of the updated agreement.