Privacy Statement (KVKK / Personal Data Protection)

salesflowerturkey.com ("Company", "we", "our") is committed to protecting the privacy and personal data of its users ("you", "your"). This Privacy Statement explains how we collect, use, store, and protect your personal data in compliance with applicable laws, including the Turkish Personal Data Protection Law (KVKK).

1. Data Controller

The Company acts as the data controller responsible for processing your personal data.

• Email: info@salesflowerturkey.com
• Phone: +90 XXX XXX XX XX
• Address: [Company Address]

2. Personal Data We Collect

• Name, surname, and contact information (email, phone number, address).
• Account credentials, order history, and payment details.
• Communication preferences and marketing consent information.

3. Purpose of Data Processing

• To provide services and fulfill orders.
• To communicate with you regarding your orders, promotions, and updates.
• To comply with legal obligations.
• For internal analytics and improving our services.

4. Legal Basis for Processing

• Your explicit consent.
• Fulfillment of a contract.
• Compliance with legal obligations.
• Legitimate interests for business operations, marketing, and service improvement.

5. Sharing Personal Data

We do not sell your personal data. Your data may be shared with:

• Payment service providers for processing transactions.
• Authorized service providers for delivery and logistics.
• Legal authorities if required by law.

6. Data Retention

Your personal data will be retained only as long as necessary to fulfill the purposes described above, or as required by law.

7. Your Rights

Under the KVKK and applicable data protection laws, you have the right to:

• Request access to your personal data.
• Request correction, deletion, or anonymization of your personal data.
• Object to the processing of your personal data.
• Withdraw your consent at any time.

Requests can be submitted via the contact information provided in Section 1.

8. Security Measures

We implement technical and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to this Privacy Statement

We may update this Privacy Statement from time to time. Any significant changes will be notified on our website or via email. Continued use of our services constitutes acceptance of the updated Privacy Statement.